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Key Element Guide ITIL Service Strategy

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eBook Typ:
PDF
eBook Format:
PDF
Kopierschutz:
Adobe DRM [Hard-DRM]
Beschreibung:

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow. Key features:Written by authors of the main core guidance titles Provides a handy overview of the five core titles Each Key Element Guide shares the same structureQuality assured and endorsed by itSMF International.
Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow. Key features:Written by authors of the main core guidance titles Provides a handy overview of the five core titles Each Key Element Guide shares the same structureQuality assured and endorsed by itSMF International.

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