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Release, Control and Validation ITIL Intermediate Capability Handbook
ISBN-13:
9780113314355
Veröffentl:
2013
Einband:
PDF
Seiten:
196
Autor:
itSMF UK
Serie:
ITIL Capability Handbook Suite
eBook Typ:
PDF
eBook Format:
PDF
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:
This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITIL Intermediate Release, Control and Validation Syllabus.Covers the following processes and functions and how they contribute to the Lifecycle:Change ManagementService Asset and Configuration ManagementService Validation and TestRelease and Deployment ManagementRequest FulfilmentService EvaluationKnowledge Management
This quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available. Key features: Authored and quality assured by itSMF UKEndorsed by the APM GroupFollows the ITIL Intermediate Release, Control and Validation Syllabus.Covers the following processes and functions and how they contribute to the Lifecycle:Change ManagementService Asset and Configuration ManagementService Validation and TestRelease and Deployment ManagementRequest FulfilmentService EvaluationKnowledge Management