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INTERFACING & ADOPTING ITILL(R
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Format:
218x217x9 mm
Beschreibung:
IT is operationally critical and strategic to an enterprise's success. Implementing best professional management practices should be a management imperative. ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives. When used together as complementary tools they can provide an even more powerful solution to your organization's service management and governance needs.