The Process of Investigation, Fourth Edition addresses the needs of today's private sector investigative professional by providing a full-spectrum treatment of the investigative process, from case inception and investigative strategy selection to executing complex investigative techniques, to creating reports useful for corporate, legal, and prosecutorial purposes.Continuing in the tradition of its previous editions, The Process of Investigation, Fourth Edition covers essential topics overlooked in books on the public aspects of investigation. Investigative skills such as surveillance techniques, interviewing and interrogation, collecting and documenting evidence, and taking confessions and written statements are all discussed, and supplemented with updated case studies and examples from the authors' own professional experiences. Teaches the fundamentals of the investigative process and serves as a valuable reference tool for both the student and the professional Experienced professionals can brush up on seldom-used specialty skills, and reconsider existing methods and approaches Includes a new chapter on discrimination investigations

The Process of Investigation, Fourth Edition addresses the needs of today's private sector investigative professional by providing a full-spectrum treatment of the investigative process, from case inception and investigative strategy selection to executing complex investigative techniques, to creating reports useful for corporate, legal, and prosecutorial purposes.Continuing in the tradition of its previous editions, The Process of Investigation, Fourth Edition covers essential topics overlooked in books on the public aspects of investigation. Investigative skills such as surveillance techniques, interviewing and interrogation, collecting and documenting evidence, and taking confessions and written statements are all discussed, and supplemented with updated case studies and examples from the authors' own professional experiences. Teaches the fundamentals of the investigative process and serves as a valuable reference tool for both the student and the professional Experienced professionals can brush up on seldom-used specialty skills, and reconsider existing methods and approaches Includes a new chapter on discrimination investigations

1;Front Cover;12;The Process of Investigation;43;Copyright;54;Dedication;65;Contents;86;Preface;207;Acknowledgments;228;About the Authors;249;Part 1 Fundamentals of Security Investigation;269.1;CHAPTER 1 - THE INVESTIGATIVE PROCESS;289.1.1;TWO CATEGORIES OF INVESTIGATION;289.1.2;THE INVESTIGATIVE PROCESS;299.1.3;THE CREATIVE PROCESS IN INVESTIGATION;339.1.4;REFERENCES;339.2;CHAPTER 2 - A COMPARISON OF PUBLIC AND PRIVATE SECTORS;349.2.1;SOURCE OF AUTHORITY AND FUNDING;359.2.2;SOURCES OF INFORMATION;359.2.3;JOB SECURITY;359.2.4;SCOPE OF WORK;359.2.5;IMAGE;359.2.6;CIVIL LIABILITY;369.2.7;TRAINING AND EDUCATION;369.2.8;TECHNICAL RESOURCES;379.2.9;PROFESSIONALISM;379.2.10;CAREER PATHS;389.2.11;ASSISTANCE;399.2.12;PERSONAL ACHIEVEMENT;399.2.13;OVERLAPPING MISSIONS;409.2.14;CONCLUSION;419.3;CHAPTER 3 - QUALITIES OF THE INVESTIGATOR;429.3.1;POWERS OF OBSERVATION;439.3.2;RESOURCEFULNESS;439.3.3;PATIENCE;449.3.4;INTERACTING WITH PEOPLE;449.3.5;UNDERSTANDING OF HUMAN BEHAVIOR;459.3.6;UNDERSTANDING LEGAL IMPLICATIONS;459.3.7;EFFECTIVE COMMUNICATION SKILLS;459.3.8;RECEPTIVITY;469.3.9;SENSE OF WELL-BEING;469.3.10;DEDICATION TO THE WORK;469.3.11;SELF-INITIATIVE;479.3.12;HEALTHY SKEPTICISM;479.3.13;INTUITION;479.3.14;ENERGY AND STAMINA;489.3.15;ACTING SKILLS;489.3.16;GOOD JUDGMENT;499.3.17;LOGIC;499.3.18;INTELLIGENCE;509.3.19;CREATIVE IMAGINATION;509.3.20;GOOD CHARACTER;519.3.21;SENSE OF PROFESSIONALISM;519.3.22;A SELF-QUIZ;519.3.23;TRUE SUCCESS;519.3.24;REFERENCES;539.4;CHAPTER 4 - MANAGING THE INVESTIGATIVE FUNCTION;549.4.1;THE MANAGER AS INVESTIGATIVE COUNSELOR;549.4.2;THE MANAGER AS TRAINER;559.4.3;THE MANAGER AS CONTROLLER;579.4.4;THE MANAGER AS MOTIVATOR;629.4.5;THE MANAGER AS EVALUATOR;639.4.6;REFERENCES;6310;Part II METHODS OF SECURITY INVESTIGATION;6410.1;CHAPTER 5 - UNDERCOVER INVESTIGATIONS;6610.1.1;TECHNIQUES AND METHODS;6710.1.2;PROBLEM AREAS;7310.1.3;THE ABSENCE OF PROFESSIONALISM;7510.1.4;CONCLUSION;7610.2;CHAPTER 6 - SURVEILLANCE;7810.2.1;COVERT VERSUS OVERT SURVEILLANCE;7810.2.2;THE STATIONARY SURVEILLANCE;8010.2.3;THE MOVING SURVEILLANCE;8410.2.4;MOVING AND STATIONARY SURVEILLANCE;8510.2.5;CONCLUSION;9110.3;CHAPTER 7 - BACKGROUND INVESTIGATIONS;9210.3.1;WORKPLACE VIOLENCE;9310.3.2;THE APPLICATION PACKAGE;9310.3.3;POST-HIRE SCREENING;9910.3.4;REFERENCES;10310.4;CHAPTER 8 - DISCOVERING COVERT CRIMES;10410.4.1;DEPLOYMENT OF UNDERCOVER AGENTS;10510.4.2;SHOPLIFTING SURVEILLANCE;11410.4.3;REFERENCES;11611;Part III BUILDING A CASE;11811.1;CHAPTER 9 - INTERVIEWS AND INTERROGATIONS;12011.1.1;INTERVIEWING;12111.1.2;INTERROGATION;12711.1.3;PREPARING FOR THE INTERROGATION;12911.1.4;CONCLUSION;13511.1.5;REFERENCE;13611.2;CHAPTER 10 - AN OVERVIEW OF THE INTERVIEW AND INTERROGATION PROCESS;13811.2.1;DEMEANOR;13911.2.2;RAPPORT;13911.2.3;INTERVIEW AND INTERROGATION;14011.2.4;CONDUCTING THE INTERVIEW;14611.2.5;SELLING THE INTERVIEW;14911.2.6;STATEMENT ANALYSIS-THE UNTAINTED STORY;14911.2.7;FACT GATHERING;15011.2.8;LIFESTYLE INTERVIEWS;15111.2.9;COGNITIVE INTERVIEWING;15111.2.10;COMMON INTERVIEWER ERRORS;15311.2.11;BEHAVIORAL INTERVIEWING;15311.2.12;DIAGRAMS;15411.2.13;INTERROGATION;15411.2.14;DECISION TO CONFESS;15511.2.15;RATIONALIZATION;15611.2.16;DENIALS;15611.2.17;METHODS OF INTERROGATION;15811.2.18;DOCUMENTING THE CONFESSION OR THE INTERVIEW;16111.2.19;CONCLUSION;16111.2.20;SUGGESTED READING;16211.3;CHAPTER 11 - EVIDENCE;16411.3.1;DEMONSTRATIVE EVIDENCE;16411.3.2;DOCUMENTARY EVIDENCE;17111.3.3;SOME RULES AND DEFINITIONS OF EVIDENCE;17411.3.4;A FINAL WORD ABOUT EVIDENCE;17511.3.5;REFERENCE;17611.4;CHAPTER 12 - WRITTEN STATEMENTS, ADMISSIONS, AND CONFESSIONS;17811.4.1;WRITTEN STATEMENTS;17811.4.2;ALLOWABLE USES OF STATEMENTS;18111.4.3;HISTORICAL BACKGROUND;18211.4.4;TYPES OF CONSTRAINTS;18511.4.5;CONFESSIONS AND ADMISSIONS;18711.4.6;THE WRITTEN ADMISSION;18811.4.7;VIDEOTAPED CONFESSIONS;18911.4.8;VALUE OF THE CONFESSI