An all-encompassing guide to making the most from multi-channel marketing Written in a straightforward and accessible style, Changing the Channel offers you a detailed look at twelve of today's most important marketing channels-explaining how each one works individually as well as in conjunction with each other, leveraging the power of your message for explosive profits. Page by page, you'll become familiar with a variety of approaches, including direct online marketing, social media, public relations, radio and television advertising, direct space ads, event marketing, telesales, telemarketing, joint ventures, affiliate marketing, and direct mail. Discusses how to create successful marketing campaigns by using a mix of different marketing channels Offers some smart ways to track customer buying habits with a database that covers all marketing channels Helps you learn how to develop profitable relationships with your customers through frequent contact and by providing free quality content-not just sales pitches With this book as your guide, you'll quickly discover how marketing across multiple channels can help develop quality customer relationships and improve the bottom line of your business.

An all-encompassing guide to making the most from multi-channelmarketingWritten in a straightforward and accessible style, Changingthe Channel offers you a detailed look at twelve of today'smost important marketing channels-explaining how each one worksindividually as well as in conjunction with each other, leveragingthe power of your message for explosive profits.Page by page, you'll become familiar with a variety ofapproaches, including direct online marketing, social media, publicrelations, radio and television advertising, direct space adsevent marketing, telesales, telemarketing, joint venturesaffiliate marketing, and direct mail.* Discusses how to create successful marketing campaigns by usinga mix of different marketing channels* Offers some smart ways to track customer buying habits with adatabase that covers all marketing channels* Helps you learn how to develop profitable relationships withyour customers through frequent contact and by providing freequality content-not just sales pitchesWith this book as your guide, you'll quickly discover howmarketing across multiple channels can help develop qualitycustomer relationships and improve the bottom line of yourbusiness.

Foreword.Acknowledgments.INTRODUCTION Shopping for Homes: Easier, Faster, Cheaper ByMaryEllen Tribby.CHAPTER 1 Marketing in the Twenty-First Century: How QuicklyThings Have Changed.CHAPTER 2 "DRM" and "MCM": The Two MostImportant Acronyms in Advertising Today.CHAPTER 3 Direct-Response Online Marketing: Squeezing the JuiceOut of the Low-Hanging Fruit.CHAPTER 4 Social Media: Informal Communication, PowerfulProfits.CHAPTER 5 Search Engine Marketing: Busting Myths and DrivingSales.CHAPTER 6 Teleconferences: All You Need Is a Phone and GoodIdeas.CHAPTER 7 Direct Mail: An Old Dog That Still Knows a FewTricks.CHAPTER 8 Direct Print: Getting More Than Ever for Your AdDollar.CHAPTER 9 Direct-Response Television: Why Super Bowl AdsDon't Work.CHAPTER 10 Direct-Response Radio: Music, News, Sports, and Talk= Money.CHAPTER 11 Telemarketing: Inbound, Outbound, Money-Bound.CHAPTER 12 Joint Ventures: Only Streets Should Be One-Way.CHAPTER 13 Event Marketing: Having Fun with Your Customers.CHAPTER 14 Public Relations: Man Bites Dog; Man Gets Famous.CHAPTER 15 The Incredible Power of a Multi-Channel Campaign.CONCLUSION Smoking at Joe's By MichaelMasterson.APPENDIX Examples of Ads.Notes.About the Authors.Index.