The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success. Coaching Skills for Nonprofit Leaders offers practical steps for coaching leaders to greatness and complements the academic and theoretical work in nonprofit leadership theory. The book can be used by the coaching novice as a thorough topical overview or by those more experienced with coaching as a quick reference or refresher. Based on the Inquiry Based Coaching? approach, Coaching Skills will strengthen and expand the reader?s ability to drive organization mission, while retaining the intrinsic values of the nonprofit culture and working towards outcomes that create a culture of discipline and accountability and empower others to be even more responsible, accountable, and self-motivated. This book uses accessible language, examples, case studies, key questions, and exercises to help: Promote better relationships Know when to delegate, direct and coach. Balance directive and supportive styles of leadership for productive partnerships Overcome fears and deal head-on with difficult situations and conflict. Use coaching for performance improvement and on-the-job development. Support independent thinking and personal reflection Gain commitment and accountability from others and build teams

The only nonprofit orientation to coaching skills availableCoaching Skills for Nonprofit Leaders will provide nonprofitmanagers with an understanding of why and how to coach, how toinitiate coaching in specific situations, how to make coachingreally work, and how to refine coaching for long-term success.Coaching Skills for Nonprofit Leaders offers practical stepsfor coaching leaders to greatness and complements the academic andtheoretical work in nonprofit leadership theory. The book can beused by the coaching novice as a thorough topical overview or bythose more experienced with coaching as a quick reference orrefresher.Based on the Inquiry Based Coaching? approach, Coaching Skills willstrengthen and expand the reader?s ability to drive organizationmission, while retaining the intrinsic values of the nonprofitculture and working towards outcomes that create a culture ofdiscipline and accountability and empower others to be even moreresponsible, accountable, and self-motivated. This book usesaccessible language, examples, case studies, key questions, andexercises to help:* Promote better relationships* Know when to delegate, direct and coach.* Balance directive and supportive styles of leadership forproductive partnerships* Overcome fears and deal head-on with difficult situations andconflict.* Use coaching for performance improvement and on-the-jobdevelopment.* Support independent thinking and personal reflection* Gain commitment and accountability from others and buildteams

Figures, Charts, Exercises, and Worksheets ixAcknowledgments xiPreface: A Note from the Authors xiiiIntroduction: Why Coaching Now? xixOne What Coaching Can Bring to Your Role 1What a Coaching Manager Does Differently 3Using the Coaching Approach to Manage Others 10What Coaching Is Not 14How Coaching Differs from Other Ways of Developing Staff 16Opportunities to Coach 18The Approach We'll Be Using 21Two Foundational Coaching Skills 23Skill 1: Listening 25Skill 2: Inquiring (the Skill of Inquiry) 39Skill 3: Giving Feedback 58Skill 4: Sharing 82Three The Coaching Framework 91The Framework: Short Version 921. Clarify the Focus: Get to the Point 952. Identify the Goal: Know Where the Conversation Is Heading 1003. Develop Solutions: Identify What's Needed to Get from A to B 1044. Create Accountability: Call Forth Commitment and Ownership 110Put It All Together 113Four The Coaching Mind-Set 121Believing in Others 123Managing Needs 130Earning Trust and Showing Respect 135Staying Connected 139A Word About Confidentiality 149Five Knowing When to Use a Coaching Approach 151Providing Coaching for the Different Stages of Learning 152Coaching When the Manager Sets the Focus 158What to Do When Coaching Is Not Working 163More Opportunities to Coach 167Six Coaching in the Nonprofit Workplace 169Coaching Up, Down, and Across the Organization 171Coaching and Self-Management 190Coaching in Difficult Situations 194Coaching Top Performers 228Seven What's Next: Developing a Coaching Culture in Your Organization 237What Is a Coaching Culture, and Why Bother with It? 238Factors to Consider in Creating a Coaching Culture 239Conclusion 248Resource A: Coaching Manager Self-Assessment 249Resource B: Questions, Questions, and More Questions 257Resource C: Practicing Culturally Aware Coaching 275Resource D: Additional Information 281References 288Index 292About the Authors 300CompassPoint Nonprofit Services 302