How to encourage personal responsibility and eliminate entitlementat workMarsha Petrie Sue, MBA, is a renowned professional speaker whoaddresses, among other topics, the business value of personalaccountability at work. When leaders and workers are heldpersonally responsible for their choices, results improve -- andthe entitlement mentality is abolished. In The ReactorFactor, Petrie Sue combines her proven lessons onaccountability from interviews with key business leaders to helpreaders understand how to maximize success and turn negativesituations into positive business results, whether a leader oremployee.This book shows you how to take charge of your professionalfuture for long-term success. Petrie Sue guides you through theongoing process of personal development and growth that willguarantee success for your career and organization.* Marsha Petrie Sue is also the author of Toxic People:Decontaminate Difficult People Without Using Weapons and DuctTape* Teaches you how to make better decisions to achieve yourgoals* Provides the skills and tactics you need to handle anysituation at work* Helps you focus on your strengths and remove blame* Shows you how to learn from the past to improve yourprofessional futureThe Reactor Factor is a practical and real-world guide toforging ahead professionally while improving your career,satisfaction, and success.

Preface.Acknowledgements.Introduction.Chapter 1 Deciding to Decide: Take It, Leave It, Change It.Chapter 2 Spoiled Brats: Entitlement, Blame, Accountability.Chapter 3 Give Up or Toughen Up: React or Respond?Chapter 4 What Leaders Want: Attitude, Core Values,Outcomes.Chapter 5 The F Word: The Skinny on Being Fat.Chapter 6 Office Politics and Gossip: The Silent Killers.Chapter 7 Is Your Networking Working? The Good, the Bad, and theConnected.Chapter 8 What You Need to Succeed: Presentation Skills,Meetings, Managing Negativity, Dress Code, and CustomerService.Chapter 9 Find It, Keep It, Love It: And What to Do IfYou're Laid Off.Chapter 10 Preach It, Teach It: Control, Decisions, Money,Parenting.52 Lessons Learned.Appendix--Connections.About the Author.