Beschreibung:
A must have for all practising and aspiring consultants and strategists, this book covers a wide range of consultancy tools and techniques that are well displayed, well described and well referenced. The tools and techniques are helpfully divided in to twenty recognisable skills sectors within management consultancy fields and specialisms. The depiction of the content with diagrams aids the process of quick reference and ease of understanding. The tools and techniques can be utilised across the whole range of organisational sectors, both private and public. The purpose is not to short cut formal learning, but to provide easy access to a toolbox of tried and tested management approaches through a collection of models, tools and occasional brief notes which consultants, managers and scholars can use in a practical way.
A must have for all practising and aspiring consultants andstrategists, this book covers a wide range of consultancy tools andtechniques that are well displayed, well described and wellreferenced. The tools and techniques are helpfully divided into twenty recognisable skills sectors within managementconsultancy fields and specialisms.The depiction of the content with diagrams aids the process ofquick reference and ease of understanding. The tools and techniquescan be utilised across the whole range of organisational sectorsboth private and public. The purpose is not to short cut formallearning, but to provide easy access to a 'toolbox' oftried and tested management approaches through a collection ofmodels, tools and occasional brief notes which consultantsmanagers and scholars can use in a practical way.
Foreword ixIntroduction xiAcknowledgements xv1 Business Planning 12 Change Management 133 Customer Relationship Management 454 Decision Making and Problem Resolution 555 Financial Management 836 International Management 937 Marketing Management 1038 Organizational Development 1259 People-Focused Performance Management 13910 Process Improvement 17311 Product Management 18312 Project Management 19513 Quality Management 21114 Risk Management 22715 Strategic Management 24316 Supply Chain Management 26317 Time Management 28718 Undertaking Research 30119 Working as a Management Consultant 31120 Workshop Facilitation 333References 349Index 355