Praise for IT Portfolio Management Step-by-Step "e;Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices--portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges--returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results."e; --John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS "e;IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy."e; --David Mitchell, President and CEO, webMethods, Inc. "e;I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers."e; --Michael J. Montgomery, President, Montgomery & Co. "e;IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise."e; --Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave "e;A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function."e; --Richard "e;Max"e; Maksimoski, Senior Director R&D, The Scotts Company "e;This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line."e; --Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation

Praise for IT Portfolio Management Step-by-Step"Bryan Maizlish and Robert Handler bring their deep experience inIT 'value realization' to one of the most absent of all ITmanagement practices--portfolio management. They capture theessence of universally proven investment practices and apply themto the most difficult of challenges--returning high strategic anddollar payoffs from an enterprise's IT department. The reader willfind many new and rewarding insights to making their IT investmentsfinally return market leading results."John C. Reece, Chairman and CEO, John C. Reece & AssociatesLLC Former deputy commissioner for modernization and CIO of theIRS"IT Portfolio Management describes in great detail the criticalaspects, know-how, practical examples, key insights, and bestpractices to improve operational efficiency, corporate agility, andbusiness competitiveness. It eloquently illustrates the methods ofbuilding and integrating a portfolio of IT investments to ensurethe realization of maximum value and benefit, and to fully leveragethe value of all IT assets. Whether you are getting started orbuilding on your initial success in IT portfolio management, thisbook will provide you information on how to build and implement aneffective IT portfolio management strategy."David Mitchell, President and CEO, webMethods, Inc."I found IT Portfolio Management very easy to read, and ithighlights many of the seminal aspects and best practices fromfinancial portfolio management. It is an important book forexecutive, business, and IT managers."Michael J. Montgomery, President, Montgomery & Co."IT Portfolio Management details a comprehensive framework andprocess showing how to align business and IT for superior value.Maizlish and Handler have the depth of experience, knowledge, andinsight needed to tackle the challenges and opportunities companiesface in optimizing their IT investment portfolios. This is anexceptionally important book for executive leadership and ITbusiness managers, especially those wanting to build aprocess-managed enterprise."Peter Fingar, Executive Partner Greystone Group, coauthor of TheReal-Time Enterprise and Business Process Management (BPM): TheThird Wave"A must-read for the non-IT manager who needs to understand thecomplexity and challenges of managing an IT portfolio. Theportfolio management techniques, analysis tools, and planning canbe applied to any project or function."Richard "Max" Maksimoski, Senior Director R&D, The ScottsCompany"This book provides an excellent framework and real-world basedapproach for implementing IT portfolio management. It is amust-read for every CIO staff considering how to strategically andoperationally impact their company's bottom line."Donavan R. Hardenbrook, New Product Development ProfessionalIntel Corporation

Foreword xiOverview of the Book xvIntroduction 1Chapter 1 IT Portfolio Management: An Overview 7Cha Cha Changes in the Current Environment 7Focus on IT Investments 8Forming, Norming, Storming: The IT Life Cycle 13Does IT Really Matter? The IT Productivity Paradox 14IT Portfolio Management 101 17Comparison of IT Portfolio Management and Financial Portfolio Management 27Value and Risks 28Conclusion 33Appendix 1A: Selected Firm-Level Studies of IT Returns 36Chapter 2 Planning for IT Portfolio Management: Ready, Aim, Then Fire 39Introduction 39Baseline Assessments 41Organization Readiness 42IT Portfolio Management Maturity 42IT Portfolio Management Capability Assessment 46Stakeholder Analysis 47Refining IT Portfolio Objectives 49Portfolio Metrics 53Chartering the Effort 54Task Planning 55Communication Planning 55IT Portfolio Management Software Selection 57Conclusion 58Appendix 2A: IT Portfolio Management Maturity Levels 59Chapter 3 People and Governance: The Most Important Success Factors of IT Portfolio Management 65Introduction 65A Demanding Environment 67The New Focus for IT: Business 71The Business-IT Alignment 80IT Governance 81CobiT: Managing the Risk and Control of IT 91Getting Started 92Appendix 3A: Sarbanes-Oxley Compliance Road Map 97Appendix 3B: Top Issues Faced by Management 99Appendix 3C: Top Issues Mapped to Key Individuals and Governance Bodies 102Chapter 4 IT Portfolios and Their Content in Context 107Introduction 107IT Discovery Portfolio 121IT Project Portfolio 128IT Asset Portfolio 142Conclusion 168Appendix 4A: Technology Readiness Levels: Hardware and Software 171Chapter 5 Building the IT Portfolio 175Introduction 175Stage 1: Game Plan 185Stage 2: Planning 202Stage 3: Creating 211Stage 4: Assessing 234Stage 5: Balancing 246Stage 6: Communicating 260Stage 7: Governance and Organization 266Stage 8: Assessing Execution 270Conclusion 274Appendix 5A Value Categories and Value Factors 276Appendix 5B Risk Categories and Risk Factors 278Appendix 5C Readiness Assessment: Business, Internal, and Operational Diagnostics 280Chapter 6 The IT Portfolio Management Market and Industry Provider Assessment Methodology 285Introduction 285IT Portfolio Software Market 286IT Portfolio Software Selection Process 289Industry Provider Assessment Methodology 292Conclusion 303Appendix 6A Advanced IT Portfolio Software Provider Evaluation Criteria 304Chapter 7 Final Thoughts 321The Future Vision 326Case Studies 329Index 367