MARSHALL GOLDSMITH (Rancho Santa Fe, CA) is a New York Times best-selling author and one of the world's foremost leadership experts.

JOHN BALDONI, president of Baldoni Consulting LLC, is an internationally recognized executive coach, speaker, and author. In 2011, Leadership Gurus International ranked John No. 11 on its list of the world's top 30 leadership experts. He is a regular online contributor to CBS MoneyWatch, Inc, and Harvard Business Review.

SARAH MCARTHUR (San Diego, CA) is a business writer and editor.

The surest way to strengthen your leadership skills is to learn from the best of the best. Hear previously unpublished ideas from industry-acclaimed thought leaders and executive leadership coaches on what it takes to achieve groundbreaking success.

CONTENTS

Foreword by James M. Kouzes ix
Acknowledgments xi
About the Editors xiii

Introduction 1

PART ONE Forging Ahead: The Global Picture
Chapter 1 Diversity: The Imperative for Today's Leaders 9
Frances Hesselbein
Chapter 2 Leadership and Diversity Management: Unfinished Business 15
R. Roosevelt Thomas, Jr.
Chapter 3 360 for Global Leaders: Coaching Through a World Lens 25
Maya Hu-Chan
Chapter 4 Asian and Western Executive Styles 35
D. Quinn Mills and Luke Novelli, Jr.

PART TWO Developing People: The Key to the Future
Chapter 5 Passing the Baton: Developing Your Successor 51
Marshall Goldsmith
Chapter 6 Developing Exceptional Leaders: Critical Success Factors 61
James F. Bolt
Chapter 7 The Leader's Role in Growing New Leaders 75
Beverly Kaye
Chapter 8 Talent Pool or Talent Puddle: Where's the Talent in Talent Management? 83
Marc Effron and Miriam Ort
Chapter 9 The Cost of Investing in People Leadership Negatively Affects the Bottom Line: Fact or Fiction? 91
Howard J. Morgan and Paula Kruger

PART THREE Engaging People: The Force of Change
Chapter 10 Leadership's Silver Bullet: The Magic of Inspiration 103
John H. (Jack) Zenger
Chapter 11 Create Awareness; Create Change 111
Judith M. Bardwick
Chapter 12 I Really Do Care! 121
Joseph Folkman
Chapter 13 The Real Legacy of Leadership: Aligning Rhetoric with Reality 133
Albert A. Vicere
Chapter 14 What Do Leaders Need to Know About Generation Y in Order to Lead Successfully? 145
Paul Hersey

PART FOUR Facilitating Change: The Leader's Role
Chapter 15 What Is an Effective Leader? The Leadership Code and Leadership Brand 157
Norm Smallwood and Dave Ulrich
Chapter 16 Leading the Emotional Side of Change: The New 21st-Century Leadership Capability 167
Robert H. Rosen
Chapter 17 Adjusting the Political Temperature of Your Team 179
Gary Ranker and Colin Gautrey
Chapter 18 Making Successful Transitions: The Leader's Perspective 187
Patricia Wheeler
Chapter 19 A Question of Leadership: What Does the Organization Need Me to Do? 203
John Baldoni

PART FIVE Taking the Lead: The X Factors
Chapter 20 Situational Intelligence 213
Laurence S. Lyons
Chapter 21 The Arts and Leadership 219
Nancy J. Adler
Chapter 22 Client Leadership: Leading in the Marketplace 231
Andrew Sobel
Chapter 23 Leading for Sustainability 249
Fons Trompenaars and Peter Woolliams

Index 261

Filled with powerful examples, full case studies, and previously unpublished articles from the greatest leadership thinkers of our time, this game-changing guide features insights on a wide range of timely and timeless leadership topics. You'll learn about talent development, gaining a competitive advantage through leadership, leading across cultures, sustainability, executive transition, and much more. The AMA Handbook of Leadership features new writing from names including Frances Hesselbein, R. Roosevelt Thomas, Jr., Dave Ulrich, John (Jack) Zenger, Nancy J. Adler, John Baldoni, Judith M. Bardwick, Marshall Goldsmith, James F. Bolt, Marc Effron, Joe Folkman, Colin Gautrey, Paul Hersey, Maya Hu-Chan, Beverly Kaye, and Paula Kruger.In a challenging business climate, enterprises look to their leaders. Some situations call for drastic change, while others require the fortitude to stay the course. With these insightful tips from the leadership experts, any business leader will be equipped to overcome challenges and drive results.