The theme of the 2011 Charleston Conference, the annual event that explores issues in book and serial acquisition, was "e;Something's Gotta Give."e; The conference, held November 2-5, 2011, in Charleston, SC, included 9 pre-meetings, more than 10 plenaries, and over 120 concurrent sessions. The theme reflected the increasing sense of strain felt by both libraries and publishers as troubling economic trends and rapid technological change challenge the information supply chain. What part of the system will buckle under this pressure? Who will be the winners and who will be the losers in this stressful environment? The Charleston Conference continues to be a major event for information exchange among librarians, vendors, and publishers. As it begins its fourth decade, the Conference is one of the most popular international meetings for information professionals, with almost 1,500 delegates. Conference attendees continue to remark on the informative and thought-provoking sessions. The Conference provides a collegial atmosphere where librarians, vendors, and publishers talk freely and directly about issues facing libraries and information providers. In this volume, the organizers of the meeting are pleased to share some of the learning experiences that they-and other attendees-had at the conference.

The theme of the 2011 Charleston Conference, the annual event that explores issues in book and serial acquisition, was "Something's Gotta Give." The conference, held November 2-5, 2011, in Charleston, SC, included 9 pre-meetings, more than 10 plenaries, and over 120 concurrent sessions. The theme reflected the increasing sense of strain felt by both libraries and publishers as troubling economic trends and rapid technological change challenge the information supply chain. What part of the system will buckle under this pressure? Who will be the winners and who will be the losers in this stressful environment? The Charleston Conference continues to be a major event for information exchange among librarians, vendors, and publishers. As it begins its fourth decade, the Conference is one of the most popular international meetings for information professionals, with almost 1,500 delegates. Conference attendees continue to remark on the informative and thought-provoking sessions. The Conference provides a collegial atmosphere where librarians, vendors, and publishers talk freely and directly about issues facing libraries and information providers. In this volume, the organizers of the meeting are pleased to share some of the learning experiences that they-and other attendees-had at the conference.

Preface
Introduction
Plenary Sessions
The Semantic Web for Publishers and Libraries, by Michael Keller
Data Papers in the Network Era, by Mackenzie Smith
Everything We See Hides Another: Coping with Hidden Collections in the 21st Century Library, by Mark Dimunation
The Digital Public Library of America: The Idea and Its Implementation, by 30 Robert Darnton
New Initiatives in Open Research, by Clifford Lynch and Lee Dirks
Executives’ Roundtable: The Boundaries are Getting Blurred, by T. Scott Plutchak, Paul N. Courant, and H. Frederick Dylla
I Hear the Train A Comin’, by Greg Tananbaum, Kevin Guthrie, and Anne Kenney
The Long Arm of the Law, by Bill Hannay and Ann Okerson
The Future of Online Newspapers, by Debora Cheney, Chuck Palsho, and Chris Cowan
The Status Quo Has Got to Go, by Brad Eden
Hyde Park Corner, by Melody Burton and Kimberly Douglas
Acquisitions/Collection Development
Downsizing from the Big Deal: What’s Education Got to do With It?, by Robert G. Kelly and Susann DeVries
Reducing Unintentional Duplication: Adventures and Opportunities in Cooperative Collection Development, by Leslie Button, Rachel Lewellen, Kathleen Norton, and Pamela Skinner
Collaborating with Course Pages: Strategies for Curriculum-based Development and Assessment, by Robin Chin Roemer and Michael Matos
Free is the Best Price: Building Your Collection of Primary Sources with Free, Online, Digital Collections, by Joan Petit
It’s Not You, It’s Me: Breaking Up with Perpetual Access, by Kirsten Huhn and Geoffrey Little
From Backlog to Workflow: American University’s Approach for Handling Preservation Books and Missing Serials Issues, by Stacey Marien and Dawn Fairbanks
Don’t Forget the Little Publishers, by David Myers, Tom Taylor, Stuart Silcox, and Jim Dooley
Something’s Gotta Give: Is There a Future for the Collection Development Policy?, by Matt Torrence, Audrey Powers, and Megan Sheffield
Offline E-book Access: ebrary Survey of Librarians, by Allen McKiel
2011 Global Student E-book Survey, by Allen McKiel
Let’s Get the Dialogue Started: Keeping E-books Current, by Gail Johnston and Tamara Remhof
Kent State University Libraries Develops a New System for Resource Selection, by Kay Downey
Academic Libraries Without Print, by Allen McKiel, Jim Dooley, Robert Murdoch, and Carol Zsulya
BIP 4 CD=LW, by Theresa Preuit Rhodes
The Charging of Technical Services at UNC Charlotte, by Michael Winecoff
New Subjects, New Communities, New Formats: The Library Collection in the
Digital World, by Angharad Roberts
Best Practices for Presentation of E-Journals, by Andrea Twiss-Brooks and Katharina Klemperer
Acquisitions Business in a Middle East Context Henry Owino
New Tricks for Old Data Sources: Mashups, Visualizations, & Questions Your ILS Has Been Afraid to Answer, by Brian Norberg, Darby Orcutt, and John Vickery
SERU 2.0: It’s Not Just for Journals, by Selden Durgom Lamoureux and Judy Luther
Improving ERM: Critical Work Flow and Operations Solutions, by Betsy Appleton, Shannon Regan, Lenore England, Li Fu, and Stephen Miller
A First-Year Librarian’s Weeding Project Management Experience from Start to (Planned) Finish, by Kady Ferris and Scott Warren
Weeding One STEPP at a Time, byEleanor Cook, Dan Shouse, and William Joseph Thomas
Selection for Non-Remote Storage, by Steve Alleman
Transfer 2.0 and Beyond! An Update, by Tim Devenport and Jennifer Bazeley
Virginia Tech’s Participation in ASERL’s Cooperative Print Journal Retention Project, by Connie Stovall, Leslie O’Brien, and Edward Lener
Speed Weed: How We Weeded More Than 70,000 Items in Three Months, by Gail Johnston and Tamara Remhof
Let’s Go and Haul!: A Square-Rigger’s Guide to Weeding “Age of Sail” Collections
in the 21st Century, by Valarie Prescott Adams and Douglas Black
Administration/Management
Looking for Money in All the Right Places: How One Academic Library is MakingGood Use of Grant Funds, by Michael A. Arthur
Using Your Library’s Annual Report to Market Library Services, by Corey Seeman
What Gives? Evaluating Bound Journals for Transitioning to Electronic and
Developing an Electronic Collection Development Policy, by J. Michael Lindsay, Adam Kemper, and Sandra Oelschlegel
Turn That Frown Upside Down: Management Strategies for Improving Library Employee Morale in Uncertain Times, by Cindy L. Craig and Curt G. Friehs
What’s in a Name? Are We Fish or Fowl?, by Shin Freedman and Marcia Dursi
Resource Acquisitions: An Experiment In Library Reorganization at Slippery Rock University, by Heather Getsay and Catherine Rudowsky
Working Together to Win: The 21st Century Acquisitions Department, by Jill Jascha
Institution-Wide Collaboration: How Learning Communities Can Help, by Christine Lewis, Michael Stopel, Jackie LaPlaca Ricords, and Timothy Cherubini
How to Turn Around a BattleshipBefore the Budget-Cut Missile is Lodged in the Hull: A Case Study, by Lindsey E. Schell and Susan Macicak
Inventory of a Small Academic Library: Cooperation and Communication Through the Units, by Erin E. Boyd, Amy Smith, Kent Snowden, and Debbie West
Bullied by Budgets, Pushed by Patrons, Driven by Demand: Libraries and Tantalizing Technologies, by Narda Tafuri and Antje Mays
Budget’s Stretched, Staff Stressed, Usage StalledSomething’s Gotta Give!, by Stacy Baggett and Megan Williams
Where is the Hospitality in Your Library?, by Corey Seeman
Are Libraries Thriving? An Oxford Debate, by .Jill Emery
Keeping Up with the Things that Matter: Current Awareness Tools and Strategies for Academic Libraries, by Mike Diaz, Clifford Lynch, Karen Downing, and John Dupuis
Budget/Evaluation
Developing a Weighted Library Allocation Formula, by Jeff Bailey and Linda Creibaum
Shared Advocacy through Data: Looking Beyond the High Cost of Journals, by Jane Nichols and Andrea A. Wirth
The Value of Purchasing E-book Collections from a Large Publisher, by Aaron K. Shrimplin and Jennifer W. Bazeley
Electronic Resource Assessment: Adventures in Engagement, by John Tofanelli, Colleen Major, and Jeffrey Carroll
Contextualizing and Interpreting Cost per Use for Electronic Journals, by Matthew Harrington and Connie Stovall
An Absence of Allocations, by Cathy Goodwin
The LibValue Project: Three Reports on Values, Outcomes, and Return on Investment of Academic Libraries, by Carol Tenopir, Rachel A. Fleming-May, and Tina E. Chrzastowski
An Academic Library’s Efforts to Justify Materials Budget Expenditures, by Steven Carrico
Put it Simply: Tools and Tips for Communicating Library Collections Data, by Hilary Davis
Giving Them What They Want: Providing Information for a Serials Review Project, by Kristin Calvert and Rachel Fleming
Data Lifecycle Management: What Has Got to Give, by Will Hires
Scholarly Communication
Library Publishing Services: Strategies for Success, by Charles Watkinson, Catherine Murray-Rust, Daureen Nesdill, and Allyson Mower
What Can We Say With Certainty about Scholarly Communication in the 21st Century?, by Michael P. Pelikan
Mixing Oil and Water: Recipes for Press-Library Collaboration, by Patrick Alexander, James McCoy, Leila Salisbury, and Richard Brown
We’re All In This Together: Supporting the Dissemination of University Research
Through Library Services, by Michelle Armstrong
Supporting Effective Communication and Workflows in Social Science Research: Findings and Summary of a Group Discussion, by Bernie Folan
The Impact of Japan’s March 11th Earthquake and Tsunami on Libraries and the Conduct of Research and Publications in Japan, by Mikiko Tanifuji
Publishing Partnerships: Why, When, and How Collaboration Sometimes Trumps
Competition, the User Perspective, by Elizabeth Chisato Uyeki
Making Open Access Work in the Social Sciences, by Hob Brooks, Eric Moran, Jeffrey Carroll, and Deborah Ludwig
Techie Issues
E-Resource Triage: Why Doesn’t My Full-Text Resource Open and
How Can I Fix It?, by Leslie Burke
Where’s Professor Watt’s Request? Streamlining to a Paperless Acquisitions
Workflow, by Rita M. Cauce
Mainstreaming Media: Innovating Media Collections at the NCSU Libraries, by Darby Orcutt
You Ought to Be in Pictures: Bringing Streaming Video to Your Library, by Cheri Duncan and Erika Peterson
Platform Choice: Policies and Practice, by Tina Feick, Jason Price, Susan Macicak, Dennis Brunning, Anne McKee, and Mary Marshall
Champagne Wishes, Caviar Dreams: Incorporating E-readers into Leisure Reading While on a Beer Budget, by Anna Craft, Elisabeth Leonard, and Katy Ginanni
Saving Time, Energy, Keystrokes, and Sanity: Adventures in Order Automation, by Julie Kliever, K.C. Hendges, John Riley, and Lynne Branch Browne
Give a Little Bit: Using Lean Tools to Create Efficiencies in Acquisitions and Beyond, by Lisa Spagnolo
Beyond EDI: An Agent’s Role in the Cloud, by Christine M. Stamison, Anne Campbell, and Michael Winkler
Tired of Reinventing the Wheel? Then Stop! How to Use Online Communities for Solutions to Common Library Issues, by Laura Warren and Julie Obst
Moving Your Library to the Cloud, by Carrie Rampp, Jennifer Clarke, and Bill Burkholder
Managing Expectations and Obligations: The Librarian’s Role in Streaming Media for Online Education, by Kathleen Carlisle Fountain
End Users/Usage Statistics
Patron-Driven Acquisition Practices of U.S. Research Libraries: East vs. West, by Jennifer Duncan and Jeff Carroll
Getting to the Heart of the Matter: What Faculty Tell Us about How Our Collections Support Student Learning, by Marcia Thomas
The Role of Reference in Discovery Systems: Effecting a More Literate Search, by Will Wheeler
Discovery Systems are No Different: We Must Still Teach Searchers How to Become Researchers, by Craig Leonard Brians and Bruce Pencek
End User Tools for Evaluating Scholarly Content, by Carol Anne Meyer
Understanding the 21st Century Research Landscape: Emerging Trends and Needs Within and Across Disciplines, by Mike Diaz, Audrey Powers, Corey Seeman, Dennis Brunning, and Jason Phillips
Understanding the 21st Century Research Landscape: Emerging Trends and Needs Within and Across Disciplines—Perspectives from a Business Library, by Corey Seeman
Moving Toward the User-Centered Library: Learning Behaviors and Their Impact on Library Planning, by Leah M. Dunn
Technical Services Talk: Fostering Faculty Collaboration through Reorganization and Communication, by Kyle McCarrell and LouAnn Blocker
Win Friends and Influence Faculty: Methods for Citation Analysis, by Leslie Farison
Relevancy Redacted: Web-Scale Discovery and the “Filter Bubble”, by Corey Davis
Experiences from the Field: Choosing a Discovery Tool for YOUR Unique Library, by Jennifer Castaldo, Christine Korytnyk Dulaney, Tom Klingler, Doralyn Rossman, and Laura Wrubel
Discovery by the Numbers: An Examination of the Impact of a Discovery Tool through Usage Statistics, by Jody Fagan and Meris Mandernach
The Patrons Demand, But What Do They Really Want?, by Forrest Link, Yuji Tosaka, and Cathy Weng
Untapped Resources: Graduate Assistants and Collection Development, by Lily Todorinova and Brittany Rhea Deputy
Partnering for Patron-Driven Acquisitions: What You Need to Know, by Ashley Bailey, Molly Royse, Deb Thomas, and Gail Watson
Demand-Driven Success: Designing Your PDA Experiment, by Charles Hillen and Glenn Johnson-Grau
Give Them What They Need (And Want): Computer Science and Engineering Customers, by Ellen Safley
Patron-Driven E-book Solutions: Moving Beyond the Banana Books Incident, by Gabrielle Wiersma and Yem Fong
By Popular Demand: Building a Consortial Demand-Driven Program, by Xan Arch, Robin Champieux, Susan Hinken, Emily McElroy, and Joan Thompson
Index