The Trainer's Handbook of Leadership Development offers facilitators, human resource professionals, and consultants a wide-variety of tools and techniques for developing leadership competencies and characteristics. Drawing on research from such giants in the leadership field as Warren Bennis, Ken Blanchard, James Kouzes, and Barry Posner, the book's thought-provoking activities are designed to create real and lasting behavior change. "e;The Trainer's Handbook of Leadership Development features the proven activities and tools that will involve and inspire participants to develop the skills and characteristics that will equip them to lead us into the future. Karen has brought together a powerful collection of tools, competency models, exercises, and training necessary for developing leaders in today's workplace. I recommend this book for anyone who is implementing a leadership development program within their organization. It could easily be used to build the entire program from scratch."e; Louis Carter, CEO, Best Practice Institute "e;What a gem of a book Karen Lawson has written! Drawing on research by leadership gurus, Karen presents 45 competencies and characteristics critical to leadership excellence. She mines each of these facets for a solid definition and the significance of each. Although many authors shy away from discussing leadership qualities such as authenticity and empathy, Karen deals with them directly. She presents activities that future leaders can use to explore personal leadership qualities. This book is 24kt gold. If you are a leadership development professional, this book is sure to become your gold standard when searching for creative yet practical ways to help develop others into outstanding leaders of the future."e; Elaine Biech, editor, The ASTD Leadership Handbook and author, The Business of Consulting "e;Developing the complex skills of leadership is critical for personal and organizational success. If you are responsible for helping others build these skills, this book deserves a spot on your bookshelf or maybe your desk because you will use it often!"e; Kevin Eikenberry, author, Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time

The Trainer's Handbook of Leadership Development offersfacilitators, human resource professionals, and consultants awide-variety of tools and techniques for developing leadershipcompetencies and characteristics. Drawing on research from suchgiants in the leadership field as Warren Bennis, Ken BlanchardJames Kouzes, and Barry Posner, the book's thought-provokingactivities are designed to create real and lasting behaviorchange."The Trainer's Handbook of Leadership Development features theproven activities and tools that will involve and inspireparticipants to develop the skills and characteristics that willequip them to lead us into the future. Karen has brought together apowerful collection of tools, competency models, exercises, andtraining necessary for developing leaders in today's workplace. Irecommend this book for anyone who is implementing a leadershipdevelopment program within their organization. It could easily beused to build the entire program from scratch."--Louis CarterCEO, Best Practice Institute"What a gem of a book Karen Lawson has written! Drawing onresearch by leadership gurus, Karen presents 45 competencies andcharacteristics critical to leadership excellence. She mines eachof these facets for a solid definition and the significance ofeach. Although many authors shy away from discussing leadershipqualities such as authenticity and empathy, Karen deals with themdirectly. She presents activities that future leaders can use toexplore personal leadership qualities. This book is 24kt gold. Ifyou are a leadership development professional, this book is sure tobecome your gold standard when searching for creative yet practicalways to help develop others into outstanding leaders of thefuture."--Elaine Biech, editor, The ASTD Leadership Handbookand author, The Business of Consulting"Developing the complex skills of leadership is critical forpersonal and organizational success. If you are responsible forhelping others build these skills, this book deserves a spot onyour bookshelf--or maybe your desk--because you will use itoften!"--Kevin Eikenberry, author, Remarkable Leadership:Unleashing Your Leadership Potential One Skill at a Time

About the Author ix1 introduction 12 leadership competencies and characteristics 53 designing a leadership development program 23Chapter Three Activities A Checklist for Effective Leadership31Nature or Nurture? 33Traits of Effective Leaders 34Words to Lead By 364 increasing awareness--self and others 37Chapter Four Activities Being Real 38Developing Courage 40Developing Cultural Intelligence 43Doing It Differently 47Do the Right Thing 49Fired Up! 53Heroes and Heroines 56Living Your Values 59Mirror, Mirror 64Modeling the Way 68Permission or Forgiveness? 71Risk Attitudes Inventory 73The Balancing Act 79Values Collage 84What Is It Like? 86Who Am I? 915 communicating and influencing 97Chapter Five Activities Active Listening Responses 98Active Observation 101Common Ground 103Confl icting Agendas 109Giving Feedback 114Listening Self-Awareness Assessment 118Mixed Messages 124Picture This 130The Art of Asking Questions 132The Art of Infl uencing 135What Do You Mean? 1376 motivating and engaging 141Chapter Six Activities Embracing Change 142Empowering Others 144Fair or Equal? 148How to Present Change to Employees 150Leading Change 155Make Them Laugh 158Showing Appreciation 162Tell Me a Story 164What Do Your Employees Value? 1677 developing and managing 171Chapter Seven Activities Applying Your Coaching Skills 172Creating a Team Identity 175Delegation Case Study 177Delegating Effectively Self-Assessment 181Delegation Process 185Describing Behavior 192Performance Management Skills Checklist 194Stopping the Blame Game 198Team Models 201The Magic of Mentoring 205What Do You Expect? 207What Mentors Do 2128 increasing leadership effectiveness 217Chapter Eight Activities Bouncing Back 218Distinguishing Behaviors 220Employee Development Decisions 223Figure It Out 227Innovation or Creativity? 230Into the Future 232Making the Right Call 235Networking Checklist 239On Target 242Setting Priorities 247Things We Have in Common 250Trust Me 252References 255Index 257