The three volumes in The Encyclopedia of Human Resource Management offer a comprehensive review of the essential issues and most important information available on the topic. Each volume in the encyclopedia contains contributions from some of the most celebrated names in the field of human resource management (HRM) and addresses the myriad challenges faced by today's human resource professionals. Volume 3 highlights three main topics HR professionals have identified as critical issues in today's workplace: Leadership and Learning; Strategy and Measurement; and The Evolution of Human Resources. Many of the articles in this volume provide an in-depth discussion of a current human resource topic while others introduce a new way of approaching a familiar HR challenge. Each article is designed to stimulate critical thinking and reflection. The topics covered include: Best Practices in Leadership Development; Leadership is Going Global; Web 2.0 Applications in Corporate Training; The Social Construction of Productive Organizations; Leadership Versatility; Strategy and Measurement; Strategic Business Partner Role; Human Resource Metrics; The HR Transition to Strategic Partner; Workplace Bullying; Lost Wisdom, Lost ROI; The Role of HR in Fostering Innovation in Organizations; Closing Critical Skills Gaps; Employee Engagement and Corporate Social Responsibility; The Implications of Situational Strength for HRM; and more. The Encyclopedia of Human Resource Management gives human resource professionals the knowledge, information, and tools needed to implement the best practices in the field.

The three volumes in The Encyclopedia of Human ResourceManagement offer a comprehensive review of the essential issuesand most important information available on the topic. Each volumein the encyclopedia contains contributions from some of the mostcelebrated names in the field of human resource management (HRM)and addresses the myriad challenges faced by today's human resourceprofessionals.Volume 3 highlights three main topics HR professionals haveidentified as critical issues in today's workplace: Leadership andLearning; Strategy and Measurement; and The Evolution of HumanResources. Many of the articles in this volume provide an in-depthdiscussion of a current human resource topic while others introducea new way of approaching a familiar HR challenge. Each article isdesigned to stimulate critical thinking and reflection. The topicscovered include: Best Practices in Leadership Development;Leadership is Going Global; Web 2.0 Applications in CorporateTraining; The Social Construction of Productive Organizations;Leadership Versatility; Strategy and Measurement; StrategicBusiness Partner Role; Human Resource Metrics; The HR Transition toStrategic Partner; Workplace Bullying; Lost Wisdom, Lost ROI; TheRole of HR in Fostering Innovation in Organizations; ClosingCritical Skills Gaps; Employee Engagement and Corporate SocialResponsibility; The Implications of Situational Strength for HRM;and more.The Encyclopedia of Human Resource Management gives humanresource professionals the knowledge, information, and tools neededto implement the best practices in the field.

Introduction to Volume Three xiPART ONE: LEADERSHIP AND LEARNING 11. Best Practices in Leadership Development 3Curtis D. Curry2. Applying Learning and Organization Development Principles toSpecific Organizational Contexts: The Higher Education DevelopmentExperience 23Shelda Debowski3. Improving the Customer Learning Experience withWeb-Interactive Guides 34Kaliym Islam4. Leadership Is Going Global 43Rainhart Lang and Irma Rybnikova5. Web 2.0 Applications in Corporate Training 54M.J. Hall and Manuel London6. High-Octane Leadership: An Essay to HR Professionals forLeading with Impact 66Craig M. McAllaster and Lisa Lobao Junkerman7. The Social Construction of Productive Organizations:Understanding the Leadership Moments of Everyday Talk 75Thomas J. Yannuzzi8. Leadership Versatility 90J. Preston Yarborough and Michael A. BeitlerPART TWO: STRATEGY AND MEASUREMENT 999. Aligning Stakeholder Goals in a Measurement Project 101Boyce Byerly10. Strategic Business Partner Role: Defi nition, Knowledge,Skills, and Operating Tensions 112David W. Jamieson, Sue Eklund, and Bob Meekin11. Human Resource Metrics: A Contemporary Approach to ManagingHuman Capital 129Tracy H. Porter and Sharon E. Norris12. The Eight Ps of Healthy Workplace Design 137Kimberly S. ScottPART THREE: THE EVOLUTION OF HUMAN RESOURCES 15913. The HR Transition to Strategic Partner: The Rarely DiscussedIdentity Challenges 161John Sherlock14. Reorganization of HRM--Past, Present, and Future173Peter M. Wald and Rainhart Lang15. Workplace Bullying: What Can Be Done to Prevent and ManageIt? 181Sara Branch, Jane Murray, and Sheryl Ramsay16. Myths and Realities in Human Capital Development: GenerationGaps in the Workplace 197Scott Cody, Wendy Green, and Doug Lynch17. Lost Wisdom, Lost ROI: Causes, Consequences, and Strategiesto Mitigate Failed Global Mobility Programs 210Edwina R. Haring18. The Role of HR in Fostering Innovation in Organizations226James M. Higgins19. Overtime Addiction: Causes, Consequences, and Cures238Eric C. Jackson and Peg Thoms20. The Convergence and Divergence of HRM Across Nations:Cultural and Institutional Influences 252Rainhart Lang and Peter M. Wald21. Closing Critical Skills Gaps: The Case for Engagement inRegional Workforce Development Initiatives 264Pamela Loughner22. Employee Engagement and Corporate Social Responsibility(CSR) 274Philip H. Mirvis23. Human Resource Transformation: The Internal Consulting Role287Dayle A. Savage24. The Implications of Situational Strength for HRM 298Reeshad Dalal and Rustin MeyerContributors 307Name Index 317Subject Index 329