Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.

Why getting results should be every nonprofit manager's firstpriorityA nonprofit manager's fundamental job is to get resultssustained over time, rather than boost morale or promote staffdevelopment. This is a shift from the tenor of many managementbooks, particularly in the nonprofit world. Managing to Changethe World is designed to teach new and experienced nonprofitmanagers the fundamental skills of effective management, including:managing specific tasks and broader responsibilities; setting cleargoals and holding people accountable to them; creating aresults-oriented culture; hiring, developing, and retaining a staffof superstars.* Offers nonprofit managers a clear guide to the most effectivemanagement skills* Shows how to address performance problems, dismiss staffers whofall short, and the right way to exercising authority* Gives guidance for managing time wisely and offers suggestionsfor staying in sync with your boss and managing upThis important resource contains 41 resources and downloadabletools that can be implemented immediately.

List of Tools vCHAPTER 1: THE JOB OF A MANAGER 1PART 1: MANAGING THE WORKCHAPTER 2: MANAGING SPECIFIC TASKS: BASIC DELEGATION 9CHAPTER 3: MANAGING BROAD RESPONSIBILITIES: ROLES AND GOALS33CHAPTER 4: MANAGING THE "IN-BETWEEN": BUILDING ACULTURE OF EXCELLENCE 59CHAPTER 5: MANAGING THE DAY-TO-DAY WORK OF YOUR TEAM: STRUCTURESTO BRING IT ALL TOGETHER 67PART 2: MANAGING THE PEOPLECHAPTER 6: HIRING SUPERSTARS 81CHAPTER 7: DEVELOPING PEOPLE 121CHAPTER 8: RETAINING YOUR BEST 147CHAPTER 9: ADDRESSING PERFORMANCE PROBLEMS AND LETTING PEOPLE GO155PART 3: MANAGING YOURSELFCHAPTER 10: EXERCISING AUTHORITY WITHOUT BEING A WIMP OR ATYRANT 187CHAPTER 11: MANAGING YOUR TIME AND STAYING ORGANIZED 195CHAPTER 12: MANAGING UP 215Conclusion: Personal Qualities of a Great Manager 225Appendix: Getting Started 227Acknowledgments 229About the Authors 231A Note to Readers 232About The Management Center 233FREEPremium ContentThis book includes premium content that can be accessed from ourWeb site when you register at href="josseybass.com/go/managingtochangetheworld">josseybass.com/go/managingtochangetheworldusing the password professional.LIST OF TOOLSTool 2.1: Delegation Worksheet 27Tool 2.2: Sample Project Plan 28Tool 3.1: Sample Goal Development Process 54Tool 3.2: Sample Success Sheet: Setting Goals 56Tool 3.3: Sample Organizational Goals 57Tool 4.1: Sample Statement of Core Values 66Tool 5.1: Sample Check-In Meeting Agenda 76Tool 5.2: Sample Check-In Success Sheet 77Tool 6.1: Sample Job Posting 99Tool 6.2: Sample Talent List 101Tool 6.3: Sample Worksheet for Building the Applicant Pool102Tool 6.4: Sample Rejection E-Mails 104Tool 6.5: Sample Job Simulation Exercises 105Tool 6.6: Sample Interview Preparation E-Mail 107Tool 6.7: Sample Interview Questions 108Tool 6.8: Sample Interview Outline 110Tool 6.9: Sample Reference Check Questions 114Tool 6.10: Sample Orientation Outline 116Tool 7.1: Feedback Worksheet 134Tool 7.2: Sample 2 × 2 Feedback Form 135Tool 7.3: Sample Completed Evaluation Form for a CorrectiveAssessment 136Tool 7.4: Sample Completed Evaluation Form for a StrongAssessment 141Tool 8.1: Sample Retention Chart 153Tool 9.1: Sample Progressive Discipline Policy 175Tool 9.2: Sample Script for Informal Performance Warning 176Tool 9.3: Sample Formal Performance Warning in Writing 178Tool 9.4: Sample Firing Script 180Tool 9.5: Sample Coaching-Out Script 181Tool 11.1: Sample Daily List 212Tool 11.2: Sample Weekly-Plus List 213Tool 12.1: Sample Division of Labor Plan 223 ?