Have a Nice Conflict
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Have a Nice Conflict

How to Find Success and Satisfaction in the Most Unlikely Places
 E-Book
Sofort lieferbar | Lieferzeit: Sofort lieferbar I
ISBN-13:
9781118219270
Veröffentl:
2011
Einband:
E-Book
Seiten:
240
Autor:
Tim Scudder
eBook Typ:
PDF
eBook Format:
Reflowable E-Book
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:

How to successfully navigate and prevent conflict From the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion again after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. Once John recognizes his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life both at work and at home improving. Reveals a practical understanding of how conflict really works Shows how to recognize its initial stages of conflict, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them Provides guidance for moving beyond conflict to enhance relationships Includes a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others Anyone can profit from the tools in this book to understand and take control over conflict.
How to successfully navigate and prevent conflictFrom the publishers of the popular Strength DeploymentInventory, Have a Nice Conflict follows one man's fight torescue his sinking career. Sales manager John Doyle would considerhis career a success--he's his company's top revenue driverand his take-charge attitude gets the job done. However, when he ispassed over for promotion--again--after losing two directreports, who cite his abrasive style as their reason for leavingJohn is forced to reassess how he approaches his relationships.With the help of Mac, an expert in the art of RelationshipAwareness Theory, John learns the three stages of conflict, and howhe reacts in each.Once John recognizes his own values and trigger points, as wellthose of other people, he becomes able to better navigate tersesituations, express his points in a way that resonates for otherpeople, and even avoid conflict altogether. Equipped with this newunderstanding of how other people interpret and react to conflictJohn soon finds all the relationships in his life--both atwork and at home--improving.* Reveals a practical understanding of how conflict reallyworks* Shows how to recognize its initial stages of conflict, how tonavigate it better to diffuse a situation, and how to understandthe values of the other person to better frame your point forthem* Provides guidance for moving beyond conflict to enhancerelationships* Includes a five-step framework (anticipate, prevent, identifymanage, and resolve) and tools for locating conflict triggers inourselves and othersAnyone can profit from the tools in this book to understand andtake control over conflict.
Acknowledgments ixAbout the Authors xiIntroduction 1The Fable 3Letter from John 199John's Notebook 203A summary of learningDr. Mac's Statement of Philosophy 219A philosophical approach to learning as written from the perspective of Dr. Mac WilsonCharacter Assessment Results 227SDI assessment results for the characters featured in John's story

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