The essential capabilities organizations need to masterturbulent changeRapid and disruptive change threatens the adaptive capacity oforganizations, along with the individuals and teams leading them.Based upon over a decade of global research and consulting, JosephE. McCann and John W. Selsky outline five capabilities highly agileand resilient systems must possess. They must be: Purposeful,Aware, Action-Oriented, Resourceful, and Networked. In addition theauthors illustrate how these capabilities can be assessed acrossfour levels--individuals, teams, organizations, and theirbusiness ecosystems.The goal is to develop these capabilities in tandem so that theindividual, team, organization and ecosystem have High AR--notjust greater agility or resiliency, but both high agility and highresiliency.* The authors outline balanced development strategies forcreating High AR that can be used to master turbulent environmentsfor competitive advantage and sustained performance* Includes cutting-edge concepts and examples that take readersfrom the latest advances in neuro-science and executive wellness toglobal supply chains and innovation strategy* Contains illustrative examples and vignettes from leadingorganizations including Mayo Clinic, Microsoft, Starbucks,Southwest Airlines, TECO Energy, Shell Oil, Walmart, andothersMost important, McCann, and Selsky deliver a unique andpractical perspective that helps organization leaders make sense ofthe dynamic world in which they operate.

List of Figures, Tables, and Exhibits xiForeword xiiiPreface xvAcknowledgments xxiii1 Turbulence Crossing the Channel 12 The Origins and Consequences of Turbulence 173 Not A, Not R--It's AR 354 Being Well and Acting with Purpose 555 Building and Sustaining Awareness 856 Designing for Action 1077 Being Resourceful 1298 Engaged Networking 1559 Bringing It All Together 175Appendix: Assessing Agility and Resiliency 197References 207Name Index 221Subject Index 225