The key to perfecting your communication strategy Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without! Get ahead in the workplace Use effective communication skills to secure that new job offer Convince friends and family to support you on a new venture Utilising a core of simple skills, Communication Skills For Dummies will help you shine in no time!

The key to perfecting your communication strategyGreat communication skills can make all the difference in yourpersonal and professional life, and expert author Elizabeth Kuhnkeshares with you her top tips for successful communication in anysituation.Packed with advice on active listening, building rapport withpeople, verbal and non-verbal communication, communicating usingmodern technology, and lots more, Communication Skills ForDummies is a comprehensive communication resource noprofessional should be without!* Get ahead in the workplace* Use effective communication skills to secure that new joboffer* Convince friends and family to support you on a newventureUtilising a core of simple skills, Communication Skills ForDummies will help you shine--in no time!

Introduction 1Part I: Honing Your Communication Skills 7Chapter 1: Grasping the Finer Points of Great Communication 9Chapter 2: Knowing What You Want to Achieve 27Chapter 3: Valuing Different Communication Styles 43Part II: Being Receptive to Others 55Chapter 4: Listening Actively for Total Understanding 57Chapter 5: Establishing Rapport for Effective Communication 71Part III: Putting Your Mind and Body into Your Message 89Chapter 6: Choosing the Right Attitude 91Chapter 7: Speaking with Clarity 109Chapter 8: Conveying Messages through Movements 127Part IV: Managing Communication Challenges 143Chapter 9: Getting Yourself Out of Sticky Situations 145Chapter 10: Negotiating with Finesse 159Chapter 11: Communicating Across Cultures 171Part V: Communicating Across Distances 185Chapter 12: Communicating Successfully through Technology 187Chapter 13: Communicating over the Phone 203Chapter 14: Putting Pen to Paper for Positive Effect 213Part VI: The Part of Tens 225Chapter 15: Ten Top Tips for Speaking Face to Face 227Chapter 16: Ten Essential Tips for Effective Communication 235Index 243