Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.

Master the art of communication to improve outcomes in any scenarioSimply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication.Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want.* Shift your focus from yourself to other people* Build a reputation as a good listener* Develop your written and oral communications for the greatest impact* Inspire and influence others* Communicate more effectively in any business or social situationDid that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.

Introduction: Focus on Others xiSection One Your Content 1Chapter 1 What Do You Mean by That?Conveying a Clear Message 3Chapter 2 Once Upon a Time . . .Telling Engaging Stories 17Chapter 3 A Place for EverythingOrganizing Your Content 23Section Two Your Oral Communication Skills39Chapter 4 Stand Up and Stand OutMaking the Most of Your Body Language 41Chapter 5 Are You Just "Waiting to Talk"?Listening to Understand 65Chapter 6 See It. Save It. Say It.Delivering from Notes and Visuals 87Chapter 7 What If They Ask You SomethingYou Don't Know?Responding to Questions 113Section Three Your Written Communication Skills125Chapter 8 Challenge Every WordEditing for Clarity 129Chapter 9 Form Follows FunctionStructuring Your Documents 146Chapter 10 Make It EasyCreating Reader-Friendly Documents 154Chapter 11 Hit Send with ConfidenceWriting Emails That Resonate 160Section Four Your Interactions171Chapter 12 It's a Dialogue, Not a MonologueConducting Effective Client Meetings 173Chapter 13 You Can't Do It AllDelegating Successfully 183Chapter 14 Do You Have a Minute?Sharing Meaningful Feedback 192Chapter 15 Raise Your GlassGiving Toasts 202Chapter 16 Pass the MicHandling Introductions 206Chapter 17 The Possibilities Are EndlessFacilitating Brainstorming Meetings 211Section Five Your Leadership 217Chapter 18 Inspire and InfluenceLeading Others 219Chapter 19 From Invincibility to AuthenticityShowing Vulnerability 231About Exec|Comm 241About the Author 243Acknowledgments 245Grammar Guidelines for Personal Pronouns 249Video Resources 253Index 255