Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

List of Tables List of Figures Acknowledgements Notes on Contributors Introduction The Emerging IT Outsourcing Landscape; L.Willcocks & M.Lacity PART I: THE OUTSOURCING LANDSCAPE Mapping the IT Outsourcing Landscape: Review and Future Directions; M.Lacity , S.Khan , A.Yan & L.Willcocks Theory In Outsourcing: The New Challenge; M.Lacity , S.Khan & L.Willcocks PART II: SIX THEMES AND NEW DIRECTIONS Innovation - Step Change in Outsourcing: Towards Collaborative Innovation; E.Whitley & L.Willcocks Projects Managing Escalation in IT Outsourcing; D.Kovasznai & L.Willcocks Offshoring Cross Cultural Strategies; P.Abbott , Y.Q.Zheng , R.Dhu & L.Willcocks Onshoring What About Rural Outsourcing? M.Lacity , J.Rottman & S.Khan Capabilities The Neglected Role of Middle Management in Outsourcing and Offshoring; L.Willcocks & C.Griffiths Cloud On The Landscape - Promises and Challenges; W.Venters , E.Whitley , L.Willcocks & J.Hindle Index