JODY FOSTER, MD, MBA, Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair for Clinical Operations in the Department of Psychiatry at the University of Pennsylvania Health System and Chair of the Department of Psychiatry at Pennsylvania Hospital. She attained her MBA, with a concentration in finance, from the Wharton School.

There's always that one person at the office who throws the entire place into chaos. Narcissus. The Flytrap. The Bean Counter. The Robot. Sound familiar? In her new book, Dr. Jody Foster explains the spectrum of schmucks, how they can decrease productivity, and make everyone else unhappy. Let Dr. Foster show you how to make your workplace a happy and productive one!

Part I: IntroductionWhat is Disruptive Behavior?Why Do We Care About Disruptive Behavior?Disruptive PersonalitiesTypes of People, and What to do About ThemHow Do I Really Use This Book?The DisclaimersPart II: In the Spotlight: Drama Kings and Queens Dramatic, Emotional, and Erratic: Character Pathology introductionNarcissusThe FlytrapThe SwindlerPart III: Distraction, Disorganization, and Delays at the deskCognition at Work introductionThe Bean CounterThe DistractedMr. HydeThe LostPart IV: Can¿t Put a Finger on It?Cultural Sensitivity introductionThe RoboticThe EccentricThe Suspicious Part V: ConclusionAm I The Schmuck in My Office?Workplace PhilosophiesBibliographyAcknowledgments

"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly Everyone has a "schmuck" in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It's hard to understand why schmucks act the way they do, but one thing is certain---they seem to come in all shapes and sizes. . . . - Narcissus---the condescending attention-seeker who carelessly steps on everyone's toes - The Flytrap---the bringer of chaos whose emotional instability causes an office maelstrom - The Bean Counter---the orderly perfectionist who never gives up control, even when it's full-steam-ahead to disaster - The Robot---the unreadable stone wall who just can't connect Sound like anyone you know? These are just a few of the more prominent types of difficult people at work. In The Schmuck in My Office, Dr. Jody Foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the "schmuck"! Let Dr. Foster teach you how to make your workplace a happier and more productive one.