Beschreibung:
Improving profits and improving your commissions can be easier than you think. Success in business rests with customer service. In Seven Recipes for Success in Business, author Frank D. Briggs provides seven steps to help build your success and your companys success.Filled with personal examples and stories from almost forty years in business, Briggs demonstrates the importance of the customer and of providing quality customer service with seven simple concepts. He shows that, because the customer:Has a need, you have a job to doHas a choice, you must be the better choiceHas sensibilities, you must be considerateHas urgency, you must be quickIs unique, you must be flexibleHas high expectations, you must excelHas influence, you have the hope of more customersSeven Recipes for Success in Business details the importance of thinking of the customer first each and every time and treating the customer the way you would like to be treated. By following these simple concepts, success will flourishall because of the customer.
Improving profits and improving your commissions can be easier than you think. Success in business rests with customer service. In Seven Recipes for Success in Business, author Frank D. Briggs provides seven steps to help build your success and your companys success.Filled with personal examples and stories from almost forty years in business, Briggs demonstrates the importance of the customer and of providing quality customer service with seven simple concepts. He shows that, because the customer:Has a need, you have a job to doHas a choice, you must be the better choiceHas sensibilities, you must be considerateHas urgency, you must be quickIs unique, you must be flexibleHas high expectations, you must excelHas influence, you have the hope of more customersSeven Recipes for Success in Business details the importance of thinking of the customer first each and every time and treating the customer the way you would like to be treated. By following these simple concepts, success will flourishall because of the customer.