Clinical Management in Mental Health Services is a practical guide to the day to day operational management of mental health teams. It explores both the theoretical aspects of management plus strategies for dealing with the wide range of management issues faced by managers working in mental health. It looks at issues such as leading a multidisciplinary team, Communication and Public Relations, the importance of clinical supervision, evidence-based practice, and quality assurance. It addresses the issue of workload management, clinical information management, how to plan a budget and how to manage stress.

Clinical Management in Mental Health Services is a practical guide to the day to day operational management of mental health teams. It explores both the theoretical aspects of management plus strategies for dealing with the wide range of management issues faced by managers working in mental health. It looks at issues such as leading a multidisciplinary team, Communication and Public Relations, the importance of clinical supervision, evidence-based practice, and quality assurance. It addresses the issue of workload management, clinical information management, how to plan a budget and how to manage stress.

Contributors vForeword ixIntroducing This Book 1Chris Lloyd and Kevin Gournay1 Leading a Multidisciplinary Team 7Frank P. Deane and Kevin Gournay2 Managing Workload in Mental Health Services 23Robert King3 Clinical Information Management 33Jennifer Harland and Janette Curtis4 Budget Management 51Susan Brandis5 Managing Critical Incidents in Clinical Management in Mental Health Services 67Kevin Gournay6 Public Relations and Communication 80Victoria Maxwell, Debra Lampshire and Samson Tse7 Organisational Changes towards Recovery-Oriented Services 94Samson Tse and Steve Barnett8 Clinical Supervision 115Robert King And Gerry Mullan9 Performance Appraisal and Personal Development 128Hazel Bassett10 Dealing With Stress and Burnout 142Chris Lloyd and Robert King11 Quality Improvement 155Frank P. Deane And Vicki Biro12 Evidence-Based Practice in Mental Health Services: Understanding the Issues and Supporting and Sustaining Implementation 173Robert King and Frank P. DeaneIndex 187