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The power of citizens and professionals in welfare encounters
The influence of bureaucracy, market and psychology
EPUB
Sofort lieferbar | Lieferzeit: Sofort lieferbar I
ISBN-13:
9781526110312
Veröffentl:
2017
Einband:
EPUB
Seiten:
176
Autor:
Nanna Mik-Meyer
eBook Typ:
EPUB
eBook Format:
Reflowable EPUB
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:
This book shows the workings of power in the micro dynamics of welfare encounters. By staying close to real world welfare encounters, the book contributes to the broad scholarly field of welfare studies that either takes a Foucauldian perspective on governance, Weberian approach to the bureaucracy or contributes to the sociology of professions.
This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.
1 IntroductionPart I Power and professions in welfare work2 Professions, de-professionalisation and welfare work3 Soft power and welfare work4 Powerful encounters as seen from an interactionist perspectivePart II The bureaucratic, market and psychology-inspired contexts5 The bureaucratic context: administrator-client6 The market context: service-consumer7 The psychology-inspired context: coach-coacheePart III Welfare encounters in practice 8 The power of bureaucracy, market and psychology in citizen-staff encounters9 ConclusionIndex
This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.