Measuring Up: The Business Case for GIS, Volume 3 is a collection of all-new, updated, real-world stories from government agencies that illustrated how GIS can affect agencies bottom line.

How do leaders and innovators drive change and improvement?

Governments often depend on a geographic context for making major decisions, sharing information, and expanding its operations. When organizations face the need for change from a drastic event, such as economic downturns or a pandemic, how do they maintain the quality of their day-to-day operations while continuing to find solutions to existing and new problems?

Many governments and professionals turn to geographic information systems (GIS). Using GIS and location intelligence produces more informed, data-driven decisions, which lead to improved outcomes.

Measuring Up: The Business Case for GIS, Volume 3 is a third book in the Measuring Up series demonstrating how government agencies have embraced GIS as a critical infrastructure in their processes. Through a collection of all-new, updated, real-world stories, each chapter covers how GIS helps organizations in saving time, saving money, avoiding cost, increasing accuracy, improving productivity, increasing efficiency, automating workflows, managing resources, and aiding in budgeting. Readers can look to this new collection as a model for working through their organization’s new challenge or to understand the business value of introducing GIS into their organization.

Measuring Up: The Business Case for GIS, Volume 3 explores how organizations can continue to move forward using GIS as not just a tool but necessary to the solution.

Forward: Marc Ott, ICMA 

Introduction 

Chapter 1: Saving Time 

• Arizona Department of Environmental Quality 

• Houston Police Department, TX 

• Utah Department of Natural Resources 

Chapter 2: Saving Money 

• Clay County Utility Authority, FL 

• Rural Lorain County Water Authority (RLCWA), OH 

• New England 

Chapter 3: Avoiding Cost 

• City of Glendale, CA 

• City of Cayce, SC 

• City of Escondido, CA 

Chapter 4: Increasing Accuracy 

• City of Sarasota, FL 

• City of Columbia, SC 

• Santa Clara County, CA 

Chapter 5: Improving Productivity 

• U.S. Census Bureau 

• Denton Municipal Electric 

• City of Thomasville, GA 

Chapter 6: Generating Revenue 

• Tippecanoe County, IN 

• England 

• Stafford County, VA 

Chapter 7: Increasing Efficiency 

• Maricopa County, AZ 

• City of Johns Creek, GA 

• City of Santa Barbara, CA 

Chapter 8: Automating Workflows 

• Massachusetts DCR 

• Crawford County, PA 

• Delaware Department of Agriculture 

Chapter 9: Managing Resources 

• City of Glendale, CA 

• Maricopa County, AZ 

• City of Palo Alto, CA 

Chapter 10: Aiding in Budgeting 

• City of Brownsville, TX 

• State of Texas, Parks and Recreation 

• Potter County, PA 

Conclusion: Leaning Forward: Embracing GIS as a Critical Infrastructure 

Afterword