che-chandler.de
|
| Der Artikel wird am Ende des Bestellprozesses zum Download zur Verfügung gestellt. |
Boomerang!
Coach Your Team to be the Best and See Customers Come Back Time After Time!
EPUB
Sofort lieferbar | Lieferzeit: Sofort lieferbar I
ISBN-13:
9781783723942
Veröffentl:
2007
Einband:
EPUB
Seiten:
260
Autor:
Nick Drake-Knight
eBook Typ:
EPUB
eBook Format:
EPUB
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "e;Continue and Begin"e; method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "e;Continue and Begin"e; method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.