One of the biggest challenges faced by any organization today is that of managing electronic records, a vital but complex undertaking involving multiple roles within the organization and strategies that are still evolving. Bringing together for the first time the views, experience and expertise of international experts in the records management field in the public and the private sectors, this book covers the theory and practice of managing electronic records as business and information assets. It focuses on the strategies, systems and procedures necessary to ensure that electronic records are appropriately created, captured, organized and retained over time to meet business and legal requirements. In addition to chapters covering principles, research and developments, there are case studies relating to practice and lessons learned. The chapters are written by a fully international line-up of contributors. Readership: This book explores issues and addresses solutions, not only for records professionals but also for information, IT and business administration specialists, who, as key stakeholders in managing electronic information, may have taken on crucial roles in managing electronic records in their organization. It will also be a key textbook for records management courses.

1. The wild frontier ten years on - John McDonald 2. The use of standards and models - Hans Hofman 3. Metadata matters - Kate Cumming
4. Digital preservation – ‘the beautiful promise’ - David Ryan
5. Research in electronic records management - Xiaomi An
6. Technologies for preservation - Richard J. Marciano and Reagan W. Moore
7. Legal issues - David O. Stephens
8. Ethics and electronic recordmaking - Verne Harris
9. Competencies – the asset that counts most: on developing human talents as a prerequisite for successful EDRM changes - Thijs Laeven
10. Records management: two case studies from the French private sector - Pierre Fuzeau
11. Implementing a solution for electronic recordkeeping in the public sector - Judith Ellis
12. Playing the long game – creating and maintaining the links in the value chain - Julie McLeod and Catherine Hare