When sales pros are consistently failing to achieve their annual sales targets-and more than 50% regularly do-it is the Sales Manager that executives look to for solutions. While the sales pros must own their own success or failure, it is the Sales Manager who must own the success or failure of the entire team. Managers must build an effective team as well as provide the right support, training, tools, and systems to help their sales pros meet both their individual sales targets and the team's goals. However, with the new digital marketplace emerging post-pandemic, managers must adopt a new approach. Filled with the type of tips and techniques that only a long, successful career as a sales manager could otherwise gain you, this book will teach you how to:
Above Quote Sales Management is filled with actionable, step-by-step guidance that will help sales managers get the best out of their teams. With the right training, support, and systems in place, any sales team can not just achieve but exceed their sales goals!
Foreword
Section 1: Overcoming the 50 Percent Failure Rate
1 Identifying the Causes of the Persistent Problem
The Effects of the Coronavirus on Selling
On the Positive Side
2 Solutions for the Sales Manager to Fix the 50 Percent Failure Rate
The Number One Mistake That Sales Pros Make!
The Easiest to Fix
Sales Managers Can Help Sales Pros Improve Their Listening Skills
3 Aligning Sales and Marketing in Your Company
The Benefits of Sales and Marketing Alignment
Now a Solution
Why Marketing Messages are Often Ineffective
Section 2: Advanced Sales Techniques
4 Preparing Your Team for Deal Pursuits
5 Tips and Techniques to Help Your Team Win More Sales
Refine Your Approach
Work With the Supreme Blocker
Identify the Buyer's Personality
What Are the "Tells" that Sales Pros Can Use as Clues
Reading the Room
6 Who Is Your Sales Pro Selling To?
Recognizing the Personality Types
AI Apps Can Search the Internet to Determine Personality Types
The Sixteen MBTI Types and How Sales Pros Can Sell to Them
Last Thoughts
8 Selling to Millennials
The Greatest Generation, Baby Boomers, and Generation X
The Millennials
Millennials and Technology
Millennials and Learning
Roles of Millennials in Purchasing Decisions
How to Sell to Millennials
How Your Sales Pro Can Be Great Without Being "Salesy"
9 Supporting Sales Pros to Close Sales
The Value of Call Debriefs
The Difficulty of a Sales Pro Letting Go of a Sales Opportunity
10 50 Tips for Negotiating a Favorable Contract
Section 3: How Sales Management Can Optimize Their Sales Forces
11 Staffing Your Sales Force to Success
Hiring the Best Qualified Candidates Is Critical
Your Priority Is to Build a High-Performing Sales Team
Effect of Employee Turnover on Sales Goals
Hiring and Firing Sales Pros: Best Practices
Can You Afford to Keep a "Cowboy?"
Promoting a Sales Pro to Sales Manager
The Importance of Operating in the Best Interests of Your Customers
12 Other Important Sales Organization Considerations
Sales Compensation
Deming and Commissions
How Many Sales Pros Should Report to a Sales Manager?
Can an Introvert Succeed in Sales?
Should You Specialize Your Sales Force?
The Perfect Sales Force Organization
Can a Trained Monkey Sell for Your Company?
13 Sales Enablement Tools and AI Will Make Sales Forces More Productive
Track Your Results!
Deploying Artificial Intelligence (AI) to Improve Your Sales Operations
Is AI Hype or a Giant Leap Forward?
14 Supporting a Sales Pro's Mental Health and Wellbeing
Workplace Stress
Eliminate Negativity in Your Life and Be More Successful
Sales Pro Be Wary
The Negative MO
To Accentuate the Positive, Eliminate the Negative
Supporting the Mental Health of Your Team
Special Issues for Women
What are the Dangers of Overcompensating?
If You Need Immediate Assistance with Mental Issues
15 Sales Leadership
What Style of Sales Manager Are You?
Motivate Your Sales Pros!
Sales Advice 258
Time Allocation
How to Handle Being a Player/Coach
Summary And Conclusion
Bibliography
Takeaways
Thank You
Endnotes