Includes supplementary material: sn.pub/extras

Business Process Lifecycle: ARIS - Software, Method and Instrument.- Business Processes Support Growth at BMW Group Financial Services.- Practical Implication and Use of Process Management at T-Mobile Czech Republic, a.s..- When Giants Learn How to Dance - The Introduction of Process Management to a Health Insurance Fund.- Business Process Strategy: From Business to Processes.- Business Process Excellence at Royal KPN.- Quality Management Handbook on the Web - A Visionary Platform.- New Roof for Austrian Railways Network Provider - The Introduction of Business Process Management at ÖBB Infrastruktur Betrieb AG.- Industrialized Sales.- What Business Leaders Can Learn from Jazz Musicians About Emergent Processes.- Business Process Design: Business Process Design as the Basis for Compliance Management, Enterprise Architecture and Business Rules.- Process-Oriented Changes in the Slovak Railways.- Success Formula for the Regulated Economy - Certitude Through Compliance Management.- IOP - Intelligent Order Processing.- Business Process Implementation: Business Process Implementation - More than Just Implementing IT.- Building an Integrated Performance Management System for Process-Oriented Operation Management.- Integrated Manufacturing Execution Systems - Yesterday, Today and Tomorrow: From Systems Integration to Comprehensive Optimization of Business Processes.- Hawaiian Tropic Sizzles with Integrated mySAP All-inOne Solution.- Aligning the Core Logistics Processes of the US Army with SAP.- From Business Process to Application: Model-Driven Development of Management Software.- Business Process Controlling: Monitoring, Analyzing and Optimizing Corporate Performance - State of the Art and Current Trends.- Closed Control Cycle for Business Process Management on the Credit Suisse Securities Platform.- From Process Efficiency to Organizational Performance.