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Drug Utilization Research

Drug Utilization Research (DUR) is an eclectic scientific discipline, integrating descriptive and...

Root Cause Analysis and Improvement in the Healthcare Sector

Healthcare organizations and professionals have long needed a straightforward workbook to facilit...

Seeking Success in E-Business

In the foreword to this volume of conference proceedings for IFIP Working Group 8.4, it is approp...

Root Cause Analysis

This updated and expanded edition discusses many different tools for root cause analysis and pres...

Frauen zwischen Männern. Christa Wolfs "Kassandra" als feministische Kritik an der DDR

Business Process Improvement Toolbox

iThis best-seller is fully revised and updated! Its goal is still to give readers practical ins...

ASQ Pocket Guide to Root Cause Analysis

All organizations experience unintended variation and its consequences. Such problems exist withi...

Root Cause Analysis and Improvement in the Healthcare Sector

Healthcare organizations and professionals have long needed a straightforward workbook to facilit...

Mapping Work Processes

iiThis peerless best-seller is a hands-on, step-by-step workbook of instructions on how to cr...

Early Warning Signs in Complex Projects

Complex projects are often the most high-profile projects within an organization. How can early w...

Bringing Business Ethics to Life

iMaintaining solid corporate ethics goes beyond just being a 'feel good' story or a good public...