Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the ...
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This textbook offers a fully integrated approach to the theory and practice of service management...
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This book demonstrates pioneering work on user-based service innovation using an analytical frame...
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This book presents a new view of innovation, seeking to disclose how strategic reflexivity is emb...
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This Handbook examines the impacts of AI on the innovation of services, service processes and bus...
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This illuminating Handbook presents the state of the art in the scientific field of experience ec...
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Creating Experiences in the Experience Economy focuses on the creation of experience from a busin...
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This book presents a new view of innovation, seeking to disclose how strategic reflexivity is emb...
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