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Thinkertoys

Rethink the Way You Think In hindsight, every great idea seems obvious. But how ca...

Thinkpak

Looking for a unique invention, an untapped market for an existing product, or a new solution? St...

Cracking Creativity

From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking te...

Thinkertoys

Rethink the Way You Think In hindsight, every great idea seems obvious. But how can you be t...

Service Failures and Recovery in Tourism and Hospitality

Tourism and hospitality services are prone to service-failure due to a high level of customer-emp...

Pensamento criativo

Creative Thinkering

Bestselling creativity expert Michael Michalko shows that in every ?eld of endeavor — from busine...

Service Failures and Recovery in Tourism and Hospitality

Tourism and hospitality services are highly prone to service-failure due to ahigh level ofcus...