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  1. Service Failures and Recovery in Tourism and Hospitality
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    Service Failures and Recovery in Tourism and Hospitality

    Erdogan Koc
    CABI
    Ebook
    Sofort lieferbar

    Tourism and hospitality services are prone to service-failure due to a high level of customer-emp...

    Unser bisheriger Preis:ORGPRICE: 124,99 €

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  2. Contemporary Issues in Behavioral Finance
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    Contemporary Issues in Behavioral Finance

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    This special edition of Contemporary Studies in Economic and Financial Analysis offers seventeen ...

    Unser bisheriger Preis:ORGPRICE: 108,83 €

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  3. Emotional Intelligence in Tourism and Hospitality
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    Emotional Intelligence in Tourism and Hospitality

    Erdogan Koc
    CABI
    Ebook
    Sofort lieferbar

    Emotional intelligence (EI) is the ability to recognize emotions, thereby guiding behavior and al...

    Unser bisheriger Preis:ORGPRICE: 46,99 €

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  4. Contemporary Issues in Behavioral Finance
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    Contemporary Issues in Behavioral Finance

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    This special edition of Contemporary Studies in Economic and Financial Analysis offers seventeen ...

    Unser bisheriger Preis:ORGPRICE: 108,05 €

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  5. Contemporary Issues in Business, Economics and Finance
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    Contemporary Issues in Business, Economics and Finance

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    This special edition of Contemporary Studies in Economics and Financial Analysis offers a selecti...

    Unser bisheriger Preis:ORGPRICE: 97,22 €

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  6. Contemporary Issues in Business, Economics and Finance
    -0 %

    Contemporary Issues in Business, Economics and Finance

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    This special edition of Contemporary Studies in Economics and Financial Analysis offers a selecti...

    Unser bisheriger Preis:ORGPRICE: 97,33 €

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  7. Contemporary Issues in Social Science
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    Contemporary Issues in Social Science

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    This special edition of Contemporary Studies in Economic and Financial Analysis offers twenty-thr...

    Unser bisheriger Preis:ORGPRICE: 138,22 €

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  8. Contemporary Issues in Social Science
    -0 %

    Contemporary Issues in Social Science

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    This special edition of Contemporary Studies in Economic and Financial Analysis offers twenty-thr...

    Unser bisheriger Preis:ORGPRICE: 138,80 €

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  9. Service Failures and Recovery in Tourism and Hospitality : A Practical Manual
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    Service Failures and Recovery in Tourism and Hospitality : A Practical Manual

    Aybeniz Akdeniz (Bandirma Onyedi Eylul University) Ar
    CABI
    Ebook
    Sofort lieferbar

    Tourism and hospitality services are highly prone to service-failure due to a high level of custo...

    Unser bisheriger Preis:ORGPRICE: 108,70 €

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  10. Emotional Intelligence in Tourism and Hospitality
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    Emotional Intelligence in Tourism and Hospitality

    Melissa A. (University of Massachusetts Amherst) Baker
    CABI
    Ebook
    Sofort lieferbar

    Emotional intelligence is the capability to recognize, use and manage one's own emotions and thos...

    Unser bisheriger Preis:ORGPRICE: 39,59 €

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  11. New Digital Era
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    New Digital Era

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    The COVID-19 pandemic has led to further acceleration of digitalization in all areas. This caused...

    Unser bisheriger Preis:ORGPRICE: 98,56 €

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  12. New Digital Era
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    New Digital Era

    Hakan Boz
    Emerald Publishing Limited
    Ebook
    Sofort lieferbar

    The COVID-19 pandemic has led to further acceleration of digitalisation in all areas. This caused...

    Unser bisheriger Preis:ORGPRICE: 120,01 €

    Jetzt 120,00 €
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