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  1. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
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    An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry

    Ebook
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    This book describes an intelligent customer relationship management framework that not only categ...

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  2. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry

    Buch
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    This thesis addresses the issue of customer complaints in the context of Customer Relationship...

    160,49 €
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