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Managing Successful Projects with PRINCE2 6th Edition

ITIL V3 Service Design

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create servi...

ITIL foundation handbook

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed...

ITIL Practitioner Guidance

ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitione...

Life in the United Kingdom

This compendium aims to assist those readers who are intending to become permanent residents or c...

Life in the United Kingdom

A Guide to AgileSHIFT

This product has been developed to provide a framework for organisations that seek to drive trans...

ITIL V3 Service Strategy

This volume provides updated guidance on how to design, develop and implement service management ...

Managing Successful Projects with PRINCE2 6th Edition

Itil Foundation, Itil 4 Edition: Spanish Translation

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Managemen...

Itil 4 Foundation Revision Guide

Itil 4: Digital and It Strategy